Why Groom Your Dog?

Keeps coat clean, fresh and manageable. Ensures your pet is kept in “tip top” condition.

Promotes good blood circulation, stimulates the skin which helps to reduce stress.

General health check is performed where possible so potential health risks can be detected.

Parasites and foreign bodies can be detected.

Helps to prevent knotting and matting.

Nails trimmed and ears cleaned.

They smell, look and feel fabulous.

Helps to reduce buildup of grease, dirt and excess undercoat.

Aerates and lifts the coat ensuring healthy growth.

Allows the skin to breathe which can help prevent
skin conditions.

Understand your pets likes and dislikes with positive praise and attention.

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Your Diamond Dog
Is Worth It.

Fay Greene LCGI ICMG
International Certified Master Groomer

I have always loved animals and like a magnet find myself drawn to them. I have been very fortunate to have been surrounded my entire life with a variety of different animals including a wide variety of breeds of dogs, all shapes and sizes ranging from the Long-haired Dachshund to the Great Dane.

I achieved my first City and Guilds dog grooming qualifications in 2004 at a local college. This sparked my passion for the industry but it was in 2014 when I opened my very own salon an even greater passion would ignite within me and expand my potential into this amazing journey that is unfolding before me.

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Fay Greene LCGI ICMG.


Bath and Blow Dry

Here at Fays Diamond Dog Grooming we pride ourselves on a thorough shampoo and drying process. Shampoo process consists of at least two massaging shampoos and rinses with an all natural deep cleaning shampoo. Drying consists of a thorough towel dry and (dependent upon breed and temperament) a high velocity blast, finishing with a slow blow dry whilst having a thorough brush out. This process really helps to remove excess grease, debris, dead skin, superficial knots and excess coat.

A Full Groom

This includes all the above as prep work, also includes a general health check, nail trim and ear clean. As grooming is usually performed on a regular basis, we see every square inch of your pets body, coat and skin sometimes more regularly than your Veterinarian, we look for any changes/abnormality’s to the general appearance of your pet. Checking the mouth, eyes, ears, nose, body, skin, coat, feet, pads, sanitary area and report any differences we may find. A full groom also includes a trim/clip/scissor/re-style dependent upon breed and your personal preference. A spritz of cologne and complementary ribbon and collection call.
Please click this link to see potential styles

Puppy Grooms

It is always best to plan ahead for your Puppy’s first groom as we tend to be booked well in advance. Puppy’s can be groomed as soon as they have had their final vaccinations. We recommend starting the grooming process as early and regularly as possible to help them to become accustomed to the surroundings, equipment and handling in the grooming salon. First grooms include among breaks, nails trimmed ,ears cleaned, bath, gentle blow dry, feet and pad tidy, sanitary trim and a face tidy. It is sometimes possible to complete a full groom at the first appointment but this is dependent upon how quickly your puppy adapts to the grooming process.


This treatment as demonstrated by Monty the Cairn Terrier is commonly performed on Terrier and some Gundog breeds to maintain the correct texture and colour of the coat. Handstripping is a specialist technique and should be maintained on a four to twelve week cycle dependent on breed and individual coat. A correct textured coat and temperament are needed to perform this treatment. If the coat is at the stage of needing stripping the coat will remove easily and not have any cells left on the bulb. Handstripping is the removal of the Guard hair (top coat) which is at the telogen stage (the bulb has released and is resting in the folicals shaft)

Read more about Handstripping

Nail Trimming

Keeping your pets nails at a comfortable length is very important, when nails are left to long or allowed to curl into the pad it can cause unnecessary pain to your dog whilst standing or moving as they will have to adapt their paw into an unnatural position. Having your pets nails trimmed by either a nail clipper or shortened by a Dremel will also help prevent nails tearing when exercising. Included within the full grooming process unless a referral to a Veterinarian is recommended. Also offered as a walk in treatment.

Ear Cleaning

During the full grooming process your pets ears are checked and any excess build up of wax and hair is removed. Please note the treatment of “plucking” hair from the ear canal is only performed if your pet is content for us to proceed. If unable, the hair maybe trimmed or a Veterinarian referral recommended. Having your pets ears checked and cleaned on a regular basis will help to detect early signs of an ear infection and possible signs of foreign bodies. Also offered as a walk in treatment.

Blueberry Facial and Paw spa

Because they are worth it…apply to the full grooming treatment during the bathing process. A tear-less oatmeal and blueberry spa package can be applied and massaged into the face and paws. Luxuriously relaxing, deep cleansing and smells wonderful. Please ask for details.

Dematting / Excessive Undercoats

Humanity before Vanity

Matted or excessive undercoats do not allow air to circulate to the skin, they can cause a variety of health and skin problems such as hot spots, bacterial and fungal infections. Fleas, ticks and other parasites may be lurking in the coat causing further skin complaints.

Matted fur also pulls and binds at the skin causing pain, restricting the pets freedom of movement, much in the same way as a straight jacket.

Trying to save a coat that is severely matted by brushing will cause pain and unnecessary suffering to your pet, severely matted coats will require a short clip (De-matt).

However on certain double coated breeds excessive undercoat removal (De-shed) may be successful.

Please note Fay’s Diamond Dog Grooming will only use kind techniques to perform these treatments and only proceed to the tolerance of the individual pet in question. These treatments may take more than one session to complete.

Please ask for more details prior to your appointment if you believe we may have to perform a dematting treatment on your pet. This will ensure adequate time is allocated for your pets appointment. Alternatively we will contact you at the time of appointment if we discover this is the kindest way forward for your pet.

I would just like to kindly thank the owners of this little dog for their permission to allow me to share this video for educational purposes. This is not intended to damn the owners but to educate the public of what could potentially be lurking under or within your dogs coat. The video states this dog was matt free 13 weeks ago having only missed one appointment. This dog was being regularly professionally groomed every 6 weeks but having missed one appointment and then having to wait a further 7 weeks for the next available one. Also in this period unknowingly and unintentionally making it worst by bathing and not thoroughly brushing out after. It slowly became one mass felted matt. Eventually getting to a point of no return.

This video shows how quickly matting can happen and how vital it is to correctly groom your pet. Grass seeds can happen to any length of coat so please be vigilant in checking your pet regularly. It is a rarity for the general public to be able to see what groomers see sometimes on a regular basis. Again, I am extremely grateful to the owners for allowing me to share this video to hopefully help raise awareness.

Watch a video about dematting

Matted Coats and maintenance

Please click the link below to read more and how to correctly maintain your pets coat between appointments

Read more about Matted Coats


FilFil the Husky



Jeckyll the Newfoundland




Monty turned out to be allergic to grass moss trees and house mites among other things. He also has Atopic dermatitis. He was put on tablets the day we took him and he improved. We are now on monthly injections. His coat is improving along with his skin. With out Fay’s help and advice Monty would still be in a bad way. He loves seeing her. Please take on-board any advice you are given.”
From Monty the West Highland White`s Mum, Mrs Page from Felixstowe

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